For Mechanical Engineers and Contractor Consultants it is really important to be able to avoids risks of malfunction claims, and warrant to the facility owners they will enjoy at satisfaction the full performance of their investment. In this context we offer post sale support covering the following areas:
Commisioning & Starts of Brand-New Installed Equipment: The Commissioning & Start-Up of new equipment is a critical step in the completion of any project. It is performed by qualified factory technicians to ensure a safe and proper first-time operation following appropriate technical protocols. This step is very important nowadays when manufacturers are increasingly demanding that their equipment is started by certified technicians in order to enjoy their warranty. This service is offered at very competitive prices.
Warranty: All equipment, accessories and spare parts sold are covered and protected under manufactures' warranty policy to cover products from manufacturing defects. Therefore, if any issue arises, our staff will help you in the process of any warranty claim to make sure the equipment will perform as expected. For extra protection, extended warranty is also offered at an additional charge.
Spare Parts: We offer original and replacement parts for all the equipment sold in a quickly and efficient manner. It is recommended to order a set of spare parts to make sure the emergency of any sudden problems are promptly attended and solved, and to comply with preventive established maintenance programs.
Technical Support: Our engineers and technical staff are always available to assist with any technical and/or commercial information needs, either for troubleshooting or to facilitate the fully comprehension understanding of the processes and equipment involved in the project.
For more information on this matter, Please contact us by email at email@example.com by phone at (+1)305-596-7451